Blog
Practical perspectives on AI adoption, IT operations, ITSM, and the human side of automation. Written for enterprise leaders who prefer signal over noise.
Most ITSM programmes stall not because the platform was wrong but because the organisation was not ready for what the platform exposed. Here is what is actually going wrong -- and how to fix it before you go any further.
Rolling out AI across a workforce of 40,000 people changes the problem completely. The technology questions become the easy ones. Here is what nobody tells you about what happens at scale.
There is one question that cuts through the noise and separates practitioners from presenters. Most hiring managers never think to ask it. If you are evaluating AI consulting talent right now, read this first.
I share these posts on LinkedIn when they go up. If you find them useful, the best way to stay connected is to follow me there -- or just reach out directly.
Follow on LinkedIn